Scam emails. Real Consequences.


Learn how to keep scam safe this tax time. 

We generally see a rise in ATO impersonation scams targeting the community. ATO email scams have increased by over 300% from this time last year.


Scammers send fake messages trying to trick people into handing over their personal information. Once they have it, they can steal an identity and commit fraud in that name.


Scammers know it’s a busy time of year. They’ll send messages, hoping you’re distracted and you won’t verify interactions. They also know it’s when you expect to hear from us, so they target you.


Protecting yourself:


Three key pieces of advice are:


  1. Stop – Never share your myGov sign in details, and only share personal information such as your Tax File Number (TFN) or bank account details, if you trust the person and they genuinely require them. If in doubt, don’t disclose anything.
  2. Check – Take a second to check. Could the interaction be fake? Is it really the ATO? If a link or QR code is directing you to provide information or to log into an online portal DON’T click on it, it’s a scam!
  3. Protect – Act swiftly if something doesn’t feel right. Notify us and the ATO.


If you are ever unsure of something you have received, check with us!


Make sure you know how the ATO communicate

  • They may send an SMS or email requesting contact but will NEVER send an unsolicited message with a link requesting personal information or log into our online services.
  • They have a Facebook, Instagram, X and LinkedIn account, but will NEVER use these platforms to ask for personal information, documentation or for payments.


If you suspect a scam, go to Verify or Report a scam on the ATO website or call 1800 008 540 for confirmation.


Learn more at How to stay scam safe.


Above extracted and paraphrased from the ATO website: Published 30th May 2025.